Mobile / Casino
This policy explains what information coboislot collects when you use our platform, how we store it, and what choices you have over your own account data. Access to our services depends on local law and is available only in eligible regions.
When you create an account with us, we collect the details you provide at registration — your contact information, login credentials, and the wallet identifiers you link for transactions through OVO, GoPay, or ShopeePay. We use this data to operate your account, process wallet movements, and respond to your support requests. We do not sell your personal data to third parties. Session data and cookies help us keep the platform running smoothly on your device — you can manage cookie preferences through your browser settings. We retain account records for as long as your account is active or as required by applicable regulations in Indonesia. If you close your account, we follow a defined retention schedule before removing your records from active systems. Where local law applies, your data is processed only in ways that align with those requirements. Availability of our services, and the data practices that apply to you, depend on your location and the regulations in force where you access coboislot.
Your OVO account identifier is stored only to link your wallet to your coboislot account. We do not retain full wallet credentials beyond what is needed for transaction processing.
GoPay payment records are logged against your account history. You can review recent transaction entries by opening your account dashboard after login.
ShopeePay linkage data follows the same handling rules as our other supported wallets. Records are visible in your account transaction history.
We use session cookies to keep you logged in and to remember your lobby state across pages. No advertising cookies are placed without your acknowledgment.
This policy applies specifically to data collected through your coboislot account and the services you access on our platform. Some areas sit outside its boundaries — third-party wallet providers and linked services operate under their own policies. We describe those boundaries clearly below so you know exactly where our responsibility starts and ends.
All data gathered when you register, log in, or update your account profile falls under this policy. This includes your contact details, login history, and device information recorded at sign-in.
Wallet movements processed through OVO, GoPay, or ShopeePay are logged in our system and covered here. The wallet providers themselves — OVO, GoPay, ShopeePay — apply their own separate privacy terms to how they handle data on their side.
Your interaction with game lobbies, sports betting sections, and account navigation is recorded for platform operation and fraud prevention. This activity data is covered by this policy.
Links or integrations that take you outside coboislot — such as your e-wallet app or a third-party payment gateway — are not covered here. Review those services' own privacy terms separately.
Your account gives you direct access to much of the information we hold on you. From your dashboard, you can review your registration details, check transaction history, and update your contact information at any time. If something looks incorrect — a wrong email address, an outdated phone number — you can correct it through the account settings page without contacting support. For requests that go beyond self-service, such as asking us to export a copy of your data or raising a question about how specific information has been used, our Indonesia support team handles those directly. Response times vary depending on the nature of the request, but we acknowledge every data inquiry we receive. Where local law gives you specific rights over your personal data, we honour those rights for users in eligible regions. The steps below outline the four main actions available to you.
Log in and open the account dashboard to see your stored details, linked wallet identifiers, and transaction log.
Go to account settings to update your contact information, email address, or phone number directly — no support ticket needed for standard profile edits.
Send a message through our Indonesia support channel if you want to know how specific data has been used or request a copy of your records.
Contact support to initiate account closure. We follow a defined data-retention period before removing your records from active systems.
For any question about how we handle your data — or to make a formal data request — use one of the contact paths below. Our Indonesia support team can assist with account-level data questions, correction requests, and policy clarifications. All contact channels are monitored; response time depends on request complexity.
Open the chat widget from your account dashboard for direct contact with our Indonesia support team.
Send your data question or request to our support email address, listed in the Help section after you log in.
The Help section in your account contains answers to common data and privacy questions, plus the steps to escalate a formal request.
We apply standard security practices across all account data, including encrypted connections when you log in or process a wallet transaction through OVO, GoPay, or ShopeePay. Account credentials are stored in hashed form — we do not hold your password in plain text. Session tokens expire after a period of inactivity, and you can log out of all active sessions from your account security page. Cookie usage is limited to what is needed to keep the platform functional and personalised for your device. We do not place cookies tied to external advertising networks without your acknowledgment. Data retention follows a defined schedule: active account data is held while your account is open; transaction records may be retained for longer where required by applicable Indonesian regulations. Requests to delete data or close an account are handled by our support team, and we apply the retention schedule consistently.
All login and wallet transaction traffic runs over encrypted connections. Your OVO, GoPay, or ShopeePay wallet identifiers are never transmitted in plain text.
We use session and functional cookies only. You can review and manage cookie settings through your browser. No advertising-network cookies are set without your acknowledgment.
Active account data is kept while your account is open. After closure, we follow a defined retention period before removal, in line with applicable Indonesian regulations.
Your account security page lets you review active sessions and log out from all devices. Reach it through account settings after you log in.
Common questions about how coboislot handles account data, wallet information, and your rights under this policy.
At registration we collect your contact details, login credentials, and any wallet identifiers you link — such as OVO, GoPay, or ShopeePay. We also record device and session data when you log in. All of this is covered by this policy.
Yes. Log in and open your account dashboard to review your stored contact details, linked wallet information, and transaction history. For a full data export, contact our Indonesia support team through the Help section.
Go to account settings after logging in. You can update your email address, phone number, and other contact details directly from that page without raising a support request. For records you cannot edit yourself, contact our support team.
We do not sell your personal data. We share only what is necessary to process your wallet transactions through OVO, GoPay, or ShopeePay, and to comply with applicable regulations. Third-party wallet providers handle your data under their own separate privacy terms.
After account closure, we follow a defined retention schedule before removing your records from active systems. The length of time depends on the type of data and any obligations under applicable Indonesian regulations. Contact support to start the account-closure process.
Reach our Indonesia support team via live chat from your account dashboard, or through the support email address listed in the Help section. We acknowledge every data inquiry we receive and handle formal requests according to applicable local requirements.